3 services convention:
Not about punctuality honesty, customer service; good manners, not barbaric; enthusiastic, not to shirk responsibility.
9 services:
24 hours hotline service, remote telephone support service, customer care, return visit service, product fault, warranty service
Product personality design, service professional design, installation services, product training services, product regular maintenance services
Product lifetime maintenance service
8 service standards:
Dress neatly, pay attention to the appearance of the instrument, inform, smile service, pay attention to communication, respect for customer civilized operation, environmental protection site
Standardize the operation behavior, professional training, patient guidance charges, price transparency refused to accept an invitation to dinner, self-discipline